Frequently Asked Questions


When can I move into my unit?

Whenever the unit you need is available, you’ll be able to move-in.

How do I access my unit?

Once you sign a lease you’ll be given a personal gate code for entry.

Am I required to store long-term?

You’re never required to store long-term! We offer month-to-month leases.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What forms of payments do you accept? Checks, money orders, VISA, MasterCard, American Express, and Discover.

Am I able to purchase storage supplies?

Yes, of course! We have boxes, tape, bubble wrap, furniture covers, and much more available for purchase.

What items am I not allowed to store?

Food, flammable or hazardous items, stolen or illegal goods, plants, animals, or explosives. Contact us if you have questions about a specific item.

Do you have handcarts and dollies available?

Yes, we certainly do. You’re more than welcome to use our complimentary carts to load and unload your stuff.